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Follow-up & Support

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Legal Assistance for Debt-Related Communication

At Acrevia Debt Solutions, we recognize that debt-related issues—whether involving overdue EMIs, loan recalls, or persistent contact from recovery agents—demand more than a one-time legal consultation. They require ongoing, structured, and legally compliant support to safeguard your rights and interests.

Our Follow-up & Support Service is designed to provide continuous legal guidance at every stage of communication, whether the interaction is with banks, NBFCs, authorised recovery agencies, or legal departments of financial institutions. This includes reviewing and drafting responses, advising on the correct legal approach, and ensuring that your position is presented in a manner that is factually accurate, law-abiding, and strategically sound.

All assistance is provided strictly within the framework of law and under the supervision of licensed advocates.

Scope of Follow-up & Support

Review of Additional Communications

Examination of follow-up notices, demand letters, or reminders from banks, NBFCs, or legal representatives.

Drafting Legally Valid Replies

Preparation of response letters or legal representations in compliance with applicable banking and debt recovery laws.

Advisory on Recovery Agent Conduct

Legal guidance on how to deal with field recovery agents, including steps to take in cases of harassment or misconduct.

Legal Support for Escalating Matters

Assistance in preparing for potential litigation, including support for representation before forums like DRT or consumer court.

Negotiation & Restructuring Advice

Counsel on responding to settlement offers or initiating debt restructuring with legal safeguards in place.

Compliance with RBI Guidelines

Ensuring that all borrower interactions and lender conduct are evaluated and addressed in accordance with RBI regulations.

Our Follow-up & Support Approach

Our follow-up assistance is structured in a way to minimize your stress and maximize legal efficiency:

Document Monitoring

Ongoing review of notices, calls, or messages received from lenders or agents.

Legal Communication Handling

Drafting timely replies, explanations, or rebuttals with proper legal language and citations.

Recovery Agent Guidance

Providing scripts and written communication that safeguard your legal interest when approached by agents.

Intervention Letters

Sending legal intervention letters on your behalf, when lenders cross ethical or procedural boundaries.

Liaison with Bank Officials

Assisting in scheduling structured communication or settlement proposals through legal channels.

Escalation Control

Preventing sudden litigation or asset seizure through early legal steps.

Why Continuous Legal Support Matters

You should consider a case assessment if you are:

Protects Your Legal Rights

Ensures that every response to lender or agent communication complies with applicable laws, preventing unlawful recovery actions or coercion.

Prevents Escalation

Timely legal intervention helps avoid escalation into litigation, asset seizure, or negative credit reporting.

Guides You Through Every Step

Offers structured legal support throughout the debt resolution process, reducing confusion and protecting you from making uninformed decisions.

Why Choose Acrevia for Legal Support?

Led by Practicing Advocates All legal communication and strategies are handled under the supervision of experienced and licensed advocates.

Legally Drafted Responses Every notice, reply, and representation is prepared as per applicable laws, ensuring compliance and legal validity.

Expertise in Debt & Recovery Laws In-depth understanding of SARFAESI Act, RBI guidelines, and other recovery laws relevant to borrower protection.

Strict Confidentiality Protocols Your personal and financial details are handled with utmost discretion and protected under advocate–client privilege.

Ethical & Lawful Representation We never advise or engage in unlawful practices—our support is rooted in transparency and legal integrity.

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Dedicated Client Support Regular updates, responsive communication, and end-to-end legal assistance throughout your resolution journey.

Get in Touch

If you’re dealing with repeated calls, notices, or visits regarding your loan or credit issue, don’t wait. Connect with Acrevia Debt Solutions and secure your legal protection before matters escalate.

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